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Terms and Conditions

Introduction

At Revelation Audio, we guarantee your satisfaction. Your music, our passion.

By continuing to use this website, you are agreeing to be bound by the terms and conditions set out here. If you do not agree to be bound by these terms and conditions you may not use or access this website. These terms and conditions do not affect your statutory rights.

About Us

Revelation Audio is a trading name of Revelation Audio Lincoln Limited. Registered Company No. 15676166 .  Registered Address 22 Redcote Drive, Lincoln, LN6 7HQ. We are an independent retailer, which means our selection process is thorough, and we partner only with brands that share our dedication to exceptional sound quality and craftsmanship. This in turn allows us to deliver excellent customer service and satisfaction for all our customers.

Description of Goods

We take great care to accurately describe the products featured on our website, using both manufacturer information and that of respected hifi and home cinema reviewers. However, due to the nature of electronics and the latest technology, product prices and specifications can change without notice. Revelation Audio cannot be held responsible for the accuracy and reliability of this information. If in doubt, please contact us or visit our friendly shop.

Revelation Audio Website

While we will use reasonable endeavours to verify the accuracy of any information we place on the website, we make no warranties, whether express or implied in relation to its accuracy. The website is provided on an “as is “and “as available” basis without any representation or endorsement made and we make no warranties of any kind, whether express or implied, in relation to the website or any transaction that may be conducted on or through the website including but not limited to, implied warranties of non-infringement, compatibility, security, accuracy, conditions of completeness, or any implied warranty arising from course of dealing or trade usage.

We make no warranty that the website will meet your requirements or will be uninterrupted, timely or error-free, that defects will be corrected, or that the site or the server that makes it available are free of viruses or bugs or represents the full functionality, accuracy, and reliability of the website. We will not be responsible or liable to you for any loss of content or material uploaded or transmitted through the website.

Availability of Products

When placing an order, we shall endeavour to give you an accurate timescale for when your product will reach us from the manufacturer. We shall keep you updated in the event that this becomes delayed due to reasons outside of our control. Please be aware that due to the specialist nature of a large number of our products, delays in shipping from the manufacturer can occur. Should we be unable to supply your specified goods within a reasonable period of time, we will offer you an alternative product or a full refund. We will not be held liable for any costs or charges due to late delivery.

UK Delivery

We are only able to ship products to eligible UK postal addresses. This specifically means the address of the payment card used, and the card belonging to the customer.

Delivery can be to any address as long the address at which your payment card is registered is also present on your order. All deliveries must be signed for (except items sent by post and which are small enough to be put through your letterbox). Please make sure you keep the receipt enclosed with your goods.

All delivery timescales are subject to product and delivery slot availability. Small parcels may be delivered via Royal Mail. Delivery is next working day subject to availability. However, delivery may take up to five working days.

The contents of your order and your delivery postcode area will determine which delivery services you will be offered. We do not deliver to Post Office (P.O.) boxes or shipping agent addresses.

Delivery will be between the hours of 7am and 6pm; we are unable to confirm a time.

Revelation Audio will select the most appropriate carrier for your goods. This means your delivery may arrive in more than one batch to ensure your order is transported in the best possible way.

Whilst every reasonable effort shall be made to keep to any delivery date, time of delivery shall not be of the essence and Revelation Audio shall not be liable for any losses, costs, damages or expenses incurred by the customer or any other person or company arising directly or indirectly out of any failure to meet any estimated delivery date. The risk in the goods shall pass from the company to the customer upon delivery of such goods to the customer.

Postage

You will only pay one delivery charge per order, which will be the highest depending on the contents of your order and your chosen delivery service. When you have added items to your shopping basket, the standard delivery charge for those products will be automatically applied to your order.

Force Majeure

Revelation Audio shall have no liability to you for any failure to deliver goods you have ordered or any delay in doing so or for any damage or defect to goods delivered that is caused by any event or circumstance beyond its reasonable control.

Terms and Conditions